Service Locating.
What is Service Locating?
Accurate service locating is a critical first stage in any excavation or infrastructure project, ensuring underground utilities are identified, mapped and protected before ground is broken. Working in accordance with DBYD requirements and AS5488 classification standards, our service locating teams provide precise identification of subsurface assets, including telecommunications, electrical, gas, water and sewer networks. By combining electromagnetic detection with Ground Penetrating Radar (GPR) where required, we deliver reliable utility information that supports safe planning and eliminates the risk of costly strike incidents.
Service locating plays an essential role in high-risk and compliance-driven civil environments, particularly in congested urban corridors where undocumented or inaccurately mapped assets are common. Our technicians conduct on-site verification, mark-outs and depth indications to assist engineers, project managers and principal contractors in defining exclusion zones, planning trench alignments and validating DBYD drawings. This approach enables informed decision-making and forms the foundation of safe excavation methodology, particularly when paired with vacuum excavation for physical confirmation of services.
Where do we service?
Across Brisbane, the Gold Coast and South East Queensland, our locating capability supports major roadworks, council asset upgrades, utility maintenance, rail infrastructure and greenfield developments. Every locate is carried out under rigorous WHS protocols, with detailed records and site reporting available to integrate into project documentation or asset management systems. Where utilities must remain operational during works, our approach ensures zero disruption while still providing clear visual confirmation of underground networks.
By engaging professional service locating before excavation, project teams reduce the likelihood of shutdowns, redesigns and litigation linked to asset damage. Our integration with non-destructive digging allows for seamless transition from detection to verification, ensuring that once a service is located, it can be exposed safely and without mechanical impact. This level of accuracy is essential not only for safety, but also for long-term project integrity and compliance with contractor duty-of-care obligations.